Privacy Policy

1. Introduction

Welcome to Avatar World Streaming ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our macOS application and related services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, username, and password when you create an account
• Profile Information: Avatar customization preferences, streaming settings, and user preferences
• Payment Information: Billing details processed securely through our payment partners
• Support Communications: Information you provide when contacting our support team

2.2 Information Collected Automatically

• Device Information: macOS version, device model, and system specifications
• App Usage Data: Feature usage, performance metrics, and crash reports (anonymized)
• Network Information: Connection type and quality for streaming optimization

2.3 Information We Do NOT Collect

• Video/Audio Content: Your camera feed and audio are processed locally and never transmitted to our servers
• Personal Images: Any photos or videos you use for avatar creation remain on your device
• Streaming Content: What you stream and to whom is not monitored or stored by us

3. How We Use Your Information

• Service Provision: To provide, maintain, and improve our avatar streaming services
• Account Management: To manage your account, process payments, and provide customer support
• Performance Optimization: To analyze app performance and optimize for your specific device
• Security: To detect and prevent fraud, abuse, and security threats
• Communication: To send important updates, security alerts, and support messages
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and billing
• Customer support and communication
• Analytics and performance monitoring
• Cloud storage and backup services

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement industry-standard security measures to protect your information:

• Local Processing: All video and audio processing happens locally on your device
• Encryption: Data transmitted to our servers is encrypted using TLS/SSL protocols
• Secure Storage: Account information is stored using encrypted databases
• Access Controls: Strict access controls limit who can access your personal information
• Regular Audits: We conduct regular security audits and updates

6. Your Rights and Choices

6.1 Access and Control

• Access: You can access and update your account information through the app settings
• Deletion: You can request deletion of your account and associated data
• Correction: You can correct inaccurate information in your account
• Portability: You can export your data in a machine-readable format

6.2 Communication Preferences

• Opt out of marketing communications (except essential service updates)
• Control notification settings within the app
• Manage email preferences in your account settings

6.3 Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Account data is typically retained for 3 years after account deletion.

7. Third-Party Services

Our app may integrate with third-party services:

7.1 Streaming Platforms

When you stream to platforms like Twitch, YouTube, or others, their privacy policies apply to the content you stream.

7.2 Payment Processors

Payment information is processed by secure third-party payment processors who have their own privacy policies.

7.3 Analytics Services

We use analytics services to improve app performance. These services collect anonymized usage data.

8. Children's Privacy

Avatar World Streaming is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy in the app
• Sending an email notification
• Displaying a prominent notice in the app

Your continued use of the app after changes become effective constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

12. Legal Basis for Processing (EU Users)

If you are located in the European Union, our legal basis for processing your personal information includes:

• Contract: Processing necessary to provide our services
• Legitimate Interest: Improving our services and preventing fraud
• Consent: For marketing communications and optional features
• Legal Obligation: To comply with applicable laws